Quality is an essential element that we are not willing to sacrifice.
Customer satisfaction aims to combine both aspects: product and service. Our products are an added value in the preparation of our customers’ finished products, which is why paying attention to every single detail is key.
High-quality and safe products
Sedamyl has obtained the most important certification for its quality management system, including the international standard ISO 9001, FSSC 22000 and HACCP systems.
Traceability
Thanks to our approach, each product can be traced from the field to our customers. Sedamyl can ensure full control on the whole supply chain: traceability is integrated into the ISO 9001, FSSC 22000 and HACCP systems.
Customer satisfaction
Thanks to our commercial structure, we maintain a continuous and fruitful dialogue with all our customers, with the aim of innovating its products and meeting the needs of the customers. In addition, we are constantly working to turn customer feedback into opportunities for growth and improvement: a comment or complaint can be the catalyst for improvement and innovation of a process or product. We reinforce customer satisfaction by listening to our customers and responding to their needs.